Chatbase
chatbase.co
No-code platform for building custom AI chatbots on your data.
Quick Information
- Category:
- Writing & Chat
- Pricing:
- Freemium
- Platforms:
- Web
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- September 2026
What Is Chatbase?
Chatbase lets a business build a custom AI chatbot trained on its own content — documentation, help articles, product data — and deploy it on a website or app for customer support and lead generation, without building a conversational AI system from scratch. Its 2026 pricing runs on a credit-based model: $0, $32, $120, and $400 per month tiers on annual billing (plus custom Enterprise), where credit consumption varies based on traffic volume and which underlying AI model is selected.
That credit-based structure has a real practical implication worth understanding before committing: every self-serve plan includes exactly one AI agent, and even at the $400/month Pro tier, adding a second agent costs extra — a detail easy to miss when comparing headline prices against competitors that bundle multiple agents by default. Actual monthly cost can also exceed the base plan price depending on traffic and model choice, since the credit system ties cost to usage rather than a flat fee.
It's aimed at businesses wanting a custom-trained support chatbot without building conversational AI infrastructure themselves, with the specific credit and per-agent pricing details worth confirming against your actual expected usage before committing. See our Writing & Chat category for adjacent chatbot builder platforms like Botpress.
What Can You Use Chatbase For?
Custom support chatbot deployment
Trains a chatbot on a business’s own content and deploys it for customer support.
Lead generation chat
Uses a trained chatbot to engage website visitors and capture leads.
Documentation-grounded Q&A
Answers customer questions based on a business’s own documentation and help content.
Chatbase Features
- Custom AI agent training — Trains a chatbot on a business’s own uploaded content and documentation.
- Credit-based usage system — Ties cost to actual traffic volume and selected AI model rather than a flat fee.
- API access — Provides API access on Hobby-tier plans and above for custom integrations.
- Analytics dashboard — Provides advanced analytics on chatbot performance at higher tiers.
Who Is Chatbase For?
- Businesses wanting a custom support chatbot — Deploys a chatbot trained on their own content without building conversational AI infrastructure.
- Small teams needing lead generation chat — Uses a trained chatbot to engage and qualify website visitors automatically.
Chatbase Pros & Limitations
What We Like
- Trains a chatbot directly on a business’s own content for accurate, grounded answers
- Flexible model selection allows balancing cost against response quality
- Free tier available for testing before committing to a paid plan
Limitations
- Every self-serve plan includes only one AI agent — a second agent costs extra even at the highest self-serve tier
- Credit-based pricing means actual monthly cost can exceed the base plan price depending on usage
- Worth confirming actual expected traffic and model costs before committing to a plan
Chatbase Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 | 50 message credits/month, 1 AI agent |
| Hobby | $32/month (annual) | 1,500 credits, integrations, API access |
| Standard | $120/month | 20 MB storage |
| Pro | $400/month | 15,000 credits, 5 members, advanced analytics |
Pricing was last verified September 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #678
- Overall Score:
- 19.5/100
- Monthly Users:
- –
- Rank Change:
- ▲ 132
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Chatbase or its company. How Our Rankings Work
Frequently Asked Questions
Does Chatbase pricing include multiple AI agents?
No, every self-serve plan includes exactly one agent — a second agent costs extra even at the top self-serve tier.
Is Chatbase free?
A free tier offers 50 message credits per month with one AI agent.
Can Chatbase costs exceed the base plan price?
Yes, the credit system ties actual cost to traffic volume and model selection, so usage can push costs above the listed plan price.
Does Chatbase offer an API?
Yes, API access is included starting at the Hobby tier.
Our Take
Chatbase makes custom chatbot deployment genuinely accessible, but its credit-based pricing and single-agent-per-plan structure deserve close attention before committing.
Compare actual expected usage costs against competitors rather than just the headline plan prices.
Chatbase Alternatives
Chatbase Comparisons
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