Jira AI Assistant
atlassian.com
Atlassian Intelligence features embedded within Jira for issue management.
Quick Information
- Category:
- Productivity
- Pricing:
- Freemium
- Platforms:
- Web
- API Available:
- Yes
- Last Verified:
- September 2026
What Is Jira AI Assistant?
Jira AI Assistant refers to Atlassian Intelligence features embedded within Jira for issue management, bundled into paid plans rather than sold as a separate product — meaning the AI cost is simply the per-user price of whichever plan includes it. Jira 2026 plan pricing runs Free (up to 10 users), Standard around $7.91/user, Premium around $14.54/user, with custom Enterprise pricing above that.
A genuinely important gating detail worth understanding before assuming AI access: Atlassian Intelligence and Rovo features are available only on Premium and Enterprise plans, not on Free or Standard, with a credit-based system underneath — Standard-tier Confluence includes 25 Rovo credits/user/month while Premium unlocks 70 credits and adds the Virtual Service Agent (1,000 assisted conversations/month included, then $0.30 per conversation beyond that).
It's aimed at teams already on or considering Jira's Premium or Enterprise tiers who want embedded AI assistance for issue management, with the credit-based system and Premium/Enterprise-only gating meaning teams on Free or Standard plans don't get Atlassian Intelligence access regardless of interest. See our Project Management tools directory for related tools like Linear and Asana.
What Can You Use Jira AI Assistant For?
AI-assisted issue management
Uses Atlassian Intelligence to assist with Jira issue creation and management.
Automated support conversations
Uses the Virtual Service Agent for automated conversations in Jira Service Management.
Cross-product AI assistance
Applies Rovo credits across Jira and Confluence for AI-powered assistance.
Jira AI Assistant Features
- Atlassian Intelligence — Embeds AI assistance directly within Jira for issue management, available on Premium/Enterprise.
- Rovo credits — A credit-based system underlying AI feature usage, with allocations scaling by plan tier.
- Virtual Service Agent — Automates support conversations in Jira Service Management, included on Premium/Enterprise.
Who Is Jira AI Assistant For?
- Premium/Enterprise Jira teams — Gets access to Atlassian Intelligence and Rovo credits included in their plan tier.
- Service management teams — Uses the Virtual Service Agent to automate support conversations at scale.
Jira AI Assistant Pros & Limitations
What We Like
- AI features are bundled into existing plan pricing rather than requiring a separate purchase
- Virtual Service Agent genuinely automates support conversations at meaningful scale (1,000 included/month)
- Credit-based system scales AI access predictably with plan tier
Limitations
- Atlassian Intelligence and Rovo are gated to Premium and Enterprise plans only — not available on Free or Standard
- Credit limits (25-70/user/month) can be exhausted by heavy AI feature usage
- Virtual Service Agent conversations beyond the included 1,000/month cost $0.30 each
Jira AI Assistant Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 (up to 10 users) | No Atlassian Intelligence access |
| Standard | ~$7.91/user | No Atlassian Intelligence access |
| Premium | ~$14.54/user | Atlassian Intelligence, 70 Rovo credits/user/month, Virtual Service Agent |
| Enterprise | Custom | 150 Rovo credits/user/month, full AI feature set |
Pricing was last verified September 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #748
- Overall Score:
- 13.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 1
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Jira AI Assistant or its company. How Our Rankings Work
Frequently Asked Questions
Do I need a separate subscription for Jira AI?
No, Atlassian Intelligence is bundled into Premium and Enterprise plan pricing rather than sold separately.
Can I get AI features on the Standard plan?
No, Atlassian Intelligence and Rovo are available only on Premium and Enterprise.
What are Rovo credits?
A credit-based allocation system for AI feature usage, scaling from 25/user/month on Standard Confluence up to 150 on Enterprise.
What happens after the included Virtual Service Agent conversations?
Beyond the 1,000 included conversations/month, each additional conversation costs $0.30.
Our Take
Jira's AI features being bundled into Premium/Enterprise pricing rather than sold separately is convenient, but teams on Free or Standard plans get no Atlassian Intelligence access regardless of interest.
The credit-based system means heavy AI users should model their expected usage against the 25-150 credit/user/month range before assuming a tier covers their needs.
Jira AI Assistant Alternatives
Jira AI Assistant Comparisons
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