Kore.ai
kore.ai
Enterprise conversational AI platform for building virtual assistants across channels.
Quick Information
- Category:
- Business
- Pricing:
- Contact Sales
- Platforms:
- Web
- API Available:
- Yes
- Last Verified:
- September 2026
What Is Kore.ai?
Kore.ai is an enterprise conversational AI platform spanning Automation AI, Contact Center AI, and Agent AI, with pricing that's notably complex, custom-quoted, and largely opaque — there's no clean, official public rate card, and serious deployments go through a full sales process with a negotiated contract. New accounts get roughly $500 in free trial credits, after which Automation AI bills in 15-minute sessions (around $0.20 per session on the Essential pay-as-you-go plan), while Contact Center AI and Agent AI bill per seat (roughly $50-150/seat/month).
A genuinely important cost-planning detail worth understanding directly: enterprise contracts get negotiated anywhere from roughly $50,000 to $300,000+ per year depending on scope, and organizations with complex customer interactions commonly see actual costs run 40-60% higher than initial estimates based on conversation counts alone — meaning budget planning based purely on advertised per-session or per-seat rates tends to significantly underestimate real spend.
It's aimed at enterprises needing conversational AI across automation, contact center, and agent use cases, with the complex, opaque, custom-quoted pricing model and the real risk of costs running 40-60% over initial estimates making a thorough scoping conversation with Kore.ai's sales team essential before budgeting. See our Business tools directory for related conversational AI platforms.
What Can You Use Kore.ai For?
Enterprise conversational automation
Automates customer conversations using AI across multiple channels.
AI-powered contact center
Handles contact center interactions using AI, billed per seat.
Enterprise agent AI deployment
Deploys AI agents for enterprise workflows, billed per seat.
Kore.ai Features
- Automation AI — Automates conversational workflows, billed in 15-minute sessions.
- Contact Center AI — Powers AI-driven contact center interactions, billed per seat.
- Agent AI — Deploys enterprise AI agents, billed per seat.
Who Is Kore.ai For?
- Enterprises — Deploys conversational AI across automation, contact center, and agent use cases at scale.
- Contact center operations — Uses per-seat AI billing for large-scale customer interaction handling.
Kore.ai Pros & Limitations
What We Like
- Comprehensive coverage across automation, contact center, and agent AI use cases in one platform
- New accounts receive roughly $500 in free trial credits for initial evaluation
- Pay-as-you-go Essential plan offers a lower entry point ($0.20/15-minute session) than full enterprise contracts
Limitations
- No clean, official public rate card — pricing is complex, custom-quoted, and largely opaque
- Actual costs commonly run 40-60% higher than initial estimates for complex customer interactions
- Enterprise contracts range widely ($50,000-$300,000+/year), requiring careful scoping before committing
Kore.ai Pricing
| Plan | Price | Main Features |
|---|---|---|
| Essential (pay-as-you-go) | ~$0.20/15-minute session | Automation AI, drawn from $500 free trial credits |
| Per-seat | ~$50-150/seat/month | Contact Center AI, Agent AI |
| Enterprise | $50,000-$300,000+/year | Full negotiated enterprise contract |
Pricing was last verified September 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #877
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- –
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Kore.ai or its company. How Our Rankings Work
Frequently Asked Questions
Does Kore.ai have public pricing?
No, there’s no official public rate card — serious deployments require a sales process and negotiated contract.
How much free trial credit do new accounts get?
Roughly $500 in free trial credits before paid billing begins.
How much do enterprise contracts cost?
Anywhere from roughly $50,000 to $300,000+ per year depending on scope.
Why do actual costs often exceed estimates?
Complex customer interactions commonly run 40-60% higher than initial estimates based on conversation counts alone.
Our Take
Kore.ai's opaque, custom-quoted pricing model requires a thorough scoping conversation before budgeting, given how often actual costs exceed initial per-session or per-seat estimates.
Budget conservatively — the reported 40-60% cost overrun for complex customer interactions is a real risk worth planning around upfront.
Kore.ai Alternatives
Kore.ai Comparisons
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