Yellow.ai
yellow.ai
Enterprise conversational AI platform for automating customer and employee support.
Quick Information
- Category:
- Business
- Pricing:
- Freemium
- Platforms:
- Web, API
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- September 2026
What Is Yellow.ai?
Yellow.ai is an enterprise conversational AI platform automating both customer and employee experience across text and voice, powered by an in-house Orchestrator LLM for multi-goal conversations and the VoiceX voice platform, spanning 35+ channels and 135+ languages with 150+ pre-built connectors to enterprise systems (Salesforce, Zendesk, Genesys, ServiceNow, Workday, SAP, and others). Its no-code AI agent builder lets teams create agents with natural language prompts, handling multi-step queries, automated workflows (order fulfillment, ticketing, approvals), and multi-modal interactions (text, images, documents, video). The company announced in August 2026 it is going public through a $550 million merger with Bluerock Acquisition Corp. (Nasdaq: BLRK), and serves over 1,100 enterprises including Sony, Domino's, Hyundai, and Logitech across 85+ countries. Pricing includes a Free tier (1 AI agent, 500 chat sessions/month, then $0.99/resolution), with AWS Marketplace contract prices of $10,000/12 months (Basic) and $25,000 (Standard), and custom Enterprise pricing.
Its planned public listing via a $550 million SPAC merger announced August 2026 is a genuinely significant financial validation milestone, reflecting real institutional confidence in the platform's enterprise traction (1,100+ enterprises including major brands like Sony, Domino's, and Hyundai) — and the breadth of 150+ pre-built enterprise system connectors provides real integration depth for organizations with established tech stacks.
It's aimed at large enterprises wanting a comprehensive conversational AI platform spanning customer and employee experience with deep existing-system integration, with the free tier's real 500 monthly chat sessions providing genuine initial testing before per-resolution pricing ($0.99) or the AWS Marketplace contracts ($10,000-$25,000/year) apply — anyone evaluating Yellow.ai at meaningful volume should expect a sales conversation given the Enterprise tier's "Contact us" pricing model. See our AI Agents & Automation tools directory for related tools like Intercom Fin and Ada.
What Can You Use Yellow.ai For?
Enterprise customer experience automation
Automates customer support across 35+ channels and 135+ languages.
Employee experience automation
Automates internal employee-facing workflows and support.
Multi-step workflow automation
Runs automated workflows like order fulfillment, ticketing, and approvals via AI agents.
Yellow.ai Features
- Orchestrator LLM — Powers multi-goal conversations across customer and employee experience use cases.
- 150+ enterprise connectors — Integrates with Salesforce, Zendesk, Genesys, ServiceNow, Workday, SAP, and more.
- No-code AI agent builder — Creates agents using natural language prompts without requiring code.
Who Is Yellow.ai For?
- Large enterprises — Uses deep existing-system integration and comprehensive customer/employee experience automation.
- Organizations with established tech stacks — Uses 150+ pre-built connectors to integrate with existing enterprise systems.
Yellow.ai Pros & Limitations
What We Like
- Planned $550 million SPAC merger (announced August 2026) reflects genuine institutional financial validation
- Serves over 1,100 enterprises including major brands like Sony, Domino’s, and Hyundai, reflecting real market traction
- 150+ pre-built enterprise connectors provide real integration depth for established tech stacks
Limitations
- Enterprise tier pricing requires a sales conversation, with no fixed public rate at meaningful volume
- Per-resolution pricing ($0.99) beyond the free tier can add up for high-volume deployments
- Comprehensive feature set is oriented toward large enterprises rather than smaller businesses
Yellow.ai Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 | 1 AI agent, 500 chat sessions/month, then $0.99/resolution |
| Basic (AWS Marketplace) | $10,000/12 months | Entry-level enterprise contract |
| Standard (AWS Marketplace) | $25,000/12 months | Expanded enterprise contract |
| Enterprise | Custom | Full feature set for large organizations |
Pricing was last verified September 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #878
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▼ 2
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Yellow.ai or its company. How Our Rankings Work
Frequently Asked Questions
Is Yellow.ai going public?
Yes, announced August 2026 via a $550 million SPAC merger with Bluerock Acquisition Corp. (Nasdaq: BLRK).
How much does Yellow.ai cost?
Free for 500 sessions/month, then $0.99/resolution, with AWS contracts from $10,000-$25,000/year, or custom Enterprise pricing.
How many enterprises use Yellow.ai?
Over 1,100, including Sony, Domino’s, Hyundai, and Logitech.
How many languages and channels does it support?
135+ languages across 35+ channels.
Our Take
Yellow.ai's planned $550 million SPAC merger, announced August 2026, is a genuinely significant financial validation milestone reflecting real institutional confidence in its enterprise traction.
The breadth of 150+ pre-built enterprise system connectors provides real integration depth for organizations with established tech stacks like Salesforce, ServiceNow, and SAP.
Yellow.ai Alternatives
Yellow.ai Comparisons
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