LivePerson AI
liveperson.com
AI-powered conversational commerce and customer engagement platform.
Quick Information
- Category:
- Business
- Pricing:
- Contact Sales
- Platforms:
- Web
- API Available:
- Yes
- Last Verified:
- September 2026
What Is LivePerson AI?
LivePerson AI is a conversational AI platform handling roughly one billion customer messages monthly across 30+ countries, with pricing that isn't publicly published — reported starting prices vary significantly across sources (from around $40/month to $599/month), with a custom Enterprise plan available for larger organizations. Three pricing plans are offered overall.
A significant ownership change is underway: in April 2026, SoundHound AI agreed to acquire LivePerson, pairing SoundHound's voice AI technology with LivePerson's messaging engine, with closing targeted for late 2026 (outside date October 21, 2026, extendable to December 5) pending shareholder and regulatory approval. This is a genuinely important detail worth understanding — the roadmap, partnerships, and pricing will likely change as the acquisition reshuffles priorities, with voice becoming a headline focus and the messaging product's future investment path now a SoundHound decision.
It's aimed at enterprises needing large-scale conversational AI for customer messaging, with the pending SoundHound acquisition (targeted to close late 2026) meaning current customers and prospective buyers should watch for roadmap and pricing changes as the deal completes, even though the platform continues operating at full scale (roughly 1 billion messages/month) in the meantime. See our Business tools directory for related conversational AI platforms like Kore.ai.
What Can You Use LivePerson AI For?
Large-scale customer messaging AI
Handles customer conversations at scale — roughly 1 billion messages monthly.
Multi-country conversational support
Supports customer conversations across 30+ countries.
Enterprise conversational AI deployment
Deploys conversational AI for large enterprise customer service operations.
LivePerson AI Features
- Large-scale messaging engine — Handles approximately 1 billion customer messages monthly across 30+ countries.
- Enterprise plan — Provides custom pricing and features for large-scale enterprise deployments.
Who Is LivePerson AI For?
- Large enterprises — Deploys conversational AI for high-volume, multi-country customer messaging.
- Existing and prospective customers — Should watch for roadmap and pricing changes as the pending SoundHound acquisition closes.
LivePerson AI Pros & Limitations
What We Like
- Proven scale — handles roughly 1 billion customer messages monthly across 30+ countries
- Pending SoundHound acquisition could bring genuine voice AI capability enhancement to the platform
- Established enterprise track record in large-scale conversational AI deployment
Limitations
- No published pricing — reported starting prices vary significantly ($40-599/month) across sources
- Pending acquisition by SoundHound AI (targeted close late 2026) introduces roadmap and pricing uncertainty
- Future product direction and investment priorities may shift significantly once the acquisition closes
LivePerson AI Pricing
| Plan | Price | Main Features |
|---|---|---|
| Standard | Reported $40-599/month (varies by source) | Core conversational AI messaging |
| Enterprise | Custom | Large-scale enterprise deployment |
Pricing was last verified September 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1017
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- –
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by LivePerson AI or its company. How Our Rankings Work
Frequently Asked Questions
Is LivePerson AI being acquired?
Yes, SoundHound AI agreed to acquire LivePerson in April 2026, with closing targeted for late 2026.
How much does LivePerson AI cost?
No published pricing; reported starting prices vary widely ($40-599/month) with custom Enterprise pricing available.
How many messages does LivePerson AI handle?
Roughly one billion customer messages monthly across 30+ countries.
When will the SoundHound acquisition close?
Targeted for late 2026, with an outside date of October 21, 2026, extendable to December 5, pending approvals.
Our Take
LivePerson AI's pending acquisition by SoundHound AI is a significant near-term development that could reshape its roadmap and pricing once it closes in late 2026.
Current scale (roughly 1 billion messages/month) remains proven, but prospective buyers should factor in the acquisition timeline before committing to a long-term contract.
LivePerson AI Alternatives
LivePerson AI Comparisons
Ready to try LivePerson AI?
Visit the official website to get started.
Visit Official WebsiteAI Listing Jungle is an independent AI tools directory. Product names, logos, and trademarks belong to their respective owners.