Quick Information
- Category:
- Customer Support
- Pricing:
- Paid
- Platforms:
- Web, WhatsApp, Discord, iOS, Android
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Bot9?
Bot9 is an AI chatbot for customer support, a product by Dukaan. Bot9's own pricing page, read directly, shows dollar prices per month with no currency code and no yearly option. Starter is $199 with up to 500 support responses a month, 5,000 contacts, 5 custom instructions and 1 AI chatbot. Professional is $499 with 1,000 support responses, 50,000 contacts, 10 custom instructions, 5 chatbots, 5 team members and rate-limited API access. Enterprise is by contact with advanced admin permissions, SAML SSO and custom data retention. No free tier or trial is listed on the page. The response caps are low for the price, so confirm how a support response is counted before committing.
The comparison table lists a customisable chat widget, channels such as Discord, Intercom, Crisp and WhatsApp, Zendesk and Freshdesk on Professional, and Zapier and Slack on Professional. Other features include handoff to a support team, article suggestions, multilingual support, PDF and link imports, writing articles, unlimited custom attributes, contact export, conversation volume reports and live chat support. The page does not name the AI models used. The site is live with iOS and Android badges and a contact address, with no discontinuation or acquisition notice. Compared with similar tools priced per resolution, flat monthly pricing with low response caps may be costly for busy sites.
Bot9 suits small and mid-size businesses that want a trained support bot across WhatsApp and web. Compare Chatbase, Tidio and Botsonic. Browse the Customer Support tools directory for more.
What Can You Use Bot9 For?
Support chatbot over your articles
PDF and link imports.
WhatsApp customer support
Channel integration.
Bot9 Features
- Human handoff — To your team.
- Multilingual support — Per the table.
- Zendesk and Freshdesk (Professional) — Integrations.
Who Is Bot9 For?
- SMB support teams — Trained bot.
- E-commerce stores — Shopify and WhatsApp.
Bot9 Pros & Limitations
What We Like
- Clear flat pricing
- Multiple channels
- Human handoff
Limitations
- No free tier or trial listed
- Low response caps for the price
- AI models not named
Bot9 Pricing
| Plan | Price | Main Features |
|---|---|---|
| Starter | $199/month | 500 support responses; 5,000 contacts; 1 chatbot |
| Professional | $499/month | 1,000 responses; 50,000 contacts; 5 chatbots; API |
| Enterprise | Get in touch | SAML SSO; custom retention |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1964
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 14
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Bot9 or its company. How Our Rankings Work
Frequently Asked Questions
Bot9 price?
$199 or $499 a month.
Free trial?
None listed.
Responses?
500 or 1,000 a month.
Owner?
Dukaan product.
Our Take
A capable support bot at a flat price.
Check the response caps.
Bot9 Alternatives
Bot9 Comparisons
Ready to try Bot9?
Visit the official website to get started.
Visit Official WebsiteAI Listing Jungle is an independent AI tools directory. Product names, logos, and trademarks belong to their respective owners.