Assembled
assembled.com
Support operations platform with AI agents and workforce tools.
Quick Information
- Category:
- Customer Support
- Pricing:
- Contact Sales
- Platforms:
- Web
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Assembled?
Assembled is a support operations platform that plans, staffs and runs customer support across in-house agents, BPO vendors and AI agents from one system. Assembled's own pricing page, read directly, shows AI Agents starting at $0.65 per conversation, AI Copilot starting at $35 a month, and Workforce Management at $25 a month for Core, $45 for Pro and $75 for Enterprise, plus optional add-ons. The FAQ says WFM is priced per agent per month plus a platform fee, Copilot per agent per month, and AI Agents per conversation, with the option to price by resolution for AI Voice. Vendor Management has no price, and the page shows no free tier or trial, only Contact Sales and Talk to Sales buttons. Monthly and annual labels are not shown.
Third-party reviews support the numbers and add that one reviewer estimates a 50-agent team on Pro with Copilot and 5,000 AI agent conversations a month would pay roughly $7,250 a month combined. The company announced an MCP server in May 2026, included on the Pro and Enterprise WFM plans, letting Claude and ChatGPT query schedules, forecasts and performance data. It has disclosed about $71 million in funding, including a $51 million Series B in May 2022 led by NEA, and I found no 2026 round. Because the products are sold separately, ask how WFM, Copilot and AI Agents bundle for your team size, and what the platform fee is.
Assembled suits support teams that manage staffing across humans, vendors and AI. Compare Capacity, Plain and Maven AGI. Browse the Customer Support tools directory for more.
What Can You Use Assembled For?
Support workforce management
Forecasting and staffing.
AI agents and copilot for support
Usage-based.
Assembled Features
- Separate product pricing — WFM, Copilot, AI Agents.
- MCP server (May 2026) — Pro and Enterprise.
- $51M Series B — May 2022.
Who Is Assembled For?
- Support operations leaders — Staffing.
- Teams using BPOs — Vendor management.
Assembled Pros & Limitations
What We Like
- Published starting prices
- Unified humans and AI view
- Modern integrations
Limitations
- Platform fee not shown
- Sold as separate products
- No free trial
Assembled Pricing
| Plan | Price | Main Features |
|---|---|---|
| AI Agents | From $0.65 per conversation | Option to price by resolution for voice |
| AI Copilot | From $35 per agent per month | Per agent |
| Workforce Management | Core $25, Pro $45, Enterprise $75 per agent per month plus a platform fee | MCP server on Pro and Enterprise |
| Vendor Management | Talk to sales | No price |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #257
- Overall Score:
- 72.9/100
- Monthly Users:
- –
- Rank Change:
- ▲ 1564
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Assembled or its company. How Our Rankings Work
Frequently Asked Questions
AI Agents price?
From $0.65 per conversation.
WFM price?
$25-$75 per agent a month plus a platform fee.
Copilot?
From $35 a month per agent.
Funding?
About $71M, last round 2022.
Our Take
Strong ops tooling with usage-based AI.
Ask about the platform fee.
Assembled Alternatives
Assembled Comparisons
Ready to try Assembled?
Visit the official website to get started.
Visit Official WebsiteAI Listing Jungle is an independent AI tools directory. Product names, logos, and trademarks belong to their respective owners.