Emplifi
emplifi.io
Social media marketing and customer experience platform.
Quick Information
- Category:
- Social Media
- Pricing:
- Paid
- Platforms:
- Web, Cloud
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Emplifi?
Emplifi, formerly Socialbakers, is a social media marketing and customer experience platform with AI at its centre. Emplifi's own pricing page, read directly, lists Social Marketing Essential starting at $1,249 a month and Advanced starting at $2,499 a month, labelled best value, with Intelligent a custom quote. Social Care and Social Commerce, in Essential, Advanced and Intelligent versions, are all custom quotes. The page does not state whether the monthly figures are billed monthly or annually, lists unlimited user licences and value-based pricing, and the summary of its later text mentions no free plan or trial and add-ons such as Public Profiles, WhatsApp and Google My Business with no prices. Social listening is not bundled into any published tier and is an add-on. Third-party claims of a $124 a month entry plan removed in April 2026, or a single-user licence from about $150 a month, do not match the page.
AI is central. Higher tiers include an AI co-pilot, AI Reply Assistant, AI Image Scoring and AI ReportBuilder, and other sources mention an AI Composer for social copywriting, AI review summaries and AI query summaries for listening. I found nothing on current ownership, investors or recent acquisitions, only that the company was formed from Socialbakers and Astute, so I make no claim there. Since pricing is value-based, the quote depends on modules and volume, so ask what is included in each tier, especially listening and the AI tools.
Emplifi suits mid-to-large brands that want social marketing, care and commerce in one platform. Compare Khoros, Meltwater and Hootsuite. Browse the Social Media tools directory for more.
What Can You Use Emplifi For?
Social media marketing at scale
Publishing and analytics.
AI-assisted customer care
Reply Assistant.
Emplifi Features
- AI co-pilot and Reply Assistant — Higher tiers.
- Unlimited user licences — Value-based pricing.
- Listening as an add-on — Not bundled.
Who Is Emplifi For?
- Mid-to-large brands — Marketing, care and commerce.
- Customer care teams — AI reply tools.
Emplifi Pros & Limitations
What We Like
- Broad AI features
- Published entry prices
- Unlimited users
Limitations
- High entry price
- Listening is extra
- Ownership not confirmed
Emplifi Pricing
| Plan | Price | Main Features |
|---|---|---|
| Social Marketing Essential | From $1,249/month | Billing period not stated; unlimited user licences |
| Social Marketing Advanced | From $2,499/month | Best value |
| Intelligent tiers, Social Care, Social Commerce | Custom quote | Value-based pricing; listening is an add-on |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #929
- Overall Score:
- 44.3/100
- Monthly Users:
- –
- Rank Change:
- ▲ 797
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Emplifi or its company. How Our Rankings Work
Frequently Asked Questions
How much is Emplifi?
From $1,249 a month for Social Marketing Essential.
Free trial?
None found.
Is listening included?
No, an add-on.
Former name?
Socialbakers.
Our Take
An enterprise-level suite with real AI.
Budget for add-ons.
Emplifi Alternatives
Emplifi Comparisons
Ready to try Emplifi?
Visit the official website to get started.
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