Tray.ai

Tray.ai, formerly Tray.io, is an enterprise automation platform with AI agent building tools. It does not publish list prices. One guide says all tiers, Pro, Team and Enterprise, are quote-based as of July 2026, with only a free trial, and that the differences between tiers are workspace counts and insights retention rather than price. Billing is task-based, and a multi-step workflow consumes multiple tasks per run, which Gartner describes as a usage-based model with tiers varying by task volume.

AI is sold separately. Merlin Agent Builder is reported as an add-on at extra cost on every tier by one review site, while another guide says it is surfaced through an Agent Development add-on rather than a separate priced tier. No separate Universal Automation Cloud pricing was found. CostBench estimates roughly $500 or more a month for Pro, $2,000 to $5,000 a month for Team and $5,000 to $10,000-plus a month for Enterprise, with a median customer paying $72,000 a year from six verified purchases, all unverified. The embedded bundle for SaaS vendors sits behind Enterprise. Sources are mostly competitors, so get a quote.

Tray.ai suits mid-size and large companies and SaaS vendors that need robust integrations and automation. Compare Workato, Activepieces and Zapier Agents. Browse the AI Agents & Automation tools directory for more.

Enterprise integrations

Connect systems and data.

AI agent building

Merlin Agent Builder.

Embedded automation for SaaS vendors

Enterprise bundle.

How much does Tray.ai cost?

Not published; estimates range from about $500 a month to $10,000+ a month.

Is Merlin included?

Reports say it is an add-on, packaging unclear.

How is it metered?

By tasks, with multi-step workflows using several.

Is there a trial?

A free trial is reported.