Chatbot.com

Chatbot.com is a no-code AI agent builder for customer service, now sold under the Text brand alongside LiveChat. Its pricing page, read directly, is headlined chatbot pricing and plans with Text's AI agent, shows dollar prices per user per month with up to 24% off for paying yearly, and the currency is not named. Essential is $19 per user billed yearly, or $25 monthly, with 1 AI agent and 10 AI resolutions a month. Growth, marked most popular, is $79 yearly, or $99 monthly, with 10 AI agents and 200 resolutions a month. Enterprise is custom via a contact expert call to action. A pack of 50 extra resolutions is $49.50. A free 14-day trial needs no card, and there is no permanent free tier. The page's FAQ summary gives conflicting numbers in places, such as 2,000-plus resolutions for Enterprise and different API call limits, so check the table.

AI features include an AI agent, AI copilot, reply suggestions and AI text edits, an AI sales skill, a live Shopify catalogue, cart recovery, buying intent detection, 48 languages, AI avatars, and on Growth and Enterprise chat and ticket summaries and tag suggestions. Channels are the website widget, in-app, chat page, Messenger, WhatsApp, Shopify and SMS through Twilio, and a summary adds desktop apps and an MCP server. Enterprise adds a white-label widget, SSO, audit logs and SOC 2 Type 2. Sign-up goes through LiveChat accounts and the footer reads Text, Inc. 2026, though the page states no merger. Resolution caps are low on Essential, so check volumes.

Chatbot.com suits small and mid-size stores and service teams wanting a quick AI agent. Compare LiveChat, Tidio and Botpress. Browse the Customer Support tools directory for more.

AI customer service agent

No-code builder.

Shopify sales assistance

Catalogue and cart recovery.

Chatbot.com price?

$19 or $79 per user a month billed yearly.

Free trial?

14 days, no card.

Extra resolutions?

$49.50 per 50.

Owner?

Text, Inc. footer.