Freshsales
freshworks.com
CRM with AI-powered lead scoring.
Quick Information
- Category:
- Sales & Revenue
- Pricing:
- Freemium
- Platforms:
- Web
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Freshsales?
Freshsales, also called Freshworks CRM, is a CRM with AI-powered lead scoring. It has four tiers: Free for up to three users with built-in phone and email, then Growth at $9, Pro at $39 and Enterprise at $59 per user per month billed annually, re-verified in July 2026 by one source. A Capterra listing shows Enterprise at $71, and Secret's page lists $11, $47 and $71, which look like monthly rates, and a UK review reports £7, £29 and £49.
Freddy AI features are spread across tiers. Growth includes AI contact scoring, Pro adds AI deal insights, and Enterprise adds forecasting. A separate Freddy AI Copilot add-on is reported at $29 per user per month on annual billing. Phone and email bundled into the seat price, including on the free tier, is a differentiator against CRMs that charge extra for telephony. No official Freshworks page appeared in the search, so these figures come from aggregators and review sites of varying dates.
Freshsales suits small and mid-size sales teams that want built-in calling and email with a low entry price. Compare Zoho CRM, HubSpot Sales Hub and Insightly. Browse the Sales & Revenue tools directory for more.
What Can You Use Freshsales For?
Lead scoring
AI contact scoring.
Built-in calling and email
Included in the seat price.
Sales forecasting
On Enterprise.
Freshsales Features
- Freddy AI — Spread across tiers.
- Phone and email — Bundled, even on Free.
- Freddy AI Copilot — Add-on at $29 per user a month.
Who Is Freshsales For?
- Small and mid-size sales teams — Low-cost CRM with telephony.
- Freshworks users — Suite compatibility.
Freshsales Pros & Limitations
What We Like
- Free plan for 3 users
- Phone and email included
- Clear AI progression by tier
Limitations
- Price figures differ between sources
- Copilot costs extra
- Official page not checked
Freshsales Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 | Up to 3 users, built-in phone and email |
| Growth | $9/user/month annual (some sources $11) | AI contact scoring |
| Pro | $39/user/month annual (some sources $47) | AI deal insights |
| Enterprise | $59/user/month annual (some sources $71) | Forecasting |
| Freddy AI Copilot | $29/user/month annual add-on | Generative AI assistance |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1329
- Overall Score:
- 14.9/100
- Monthly Users:
- –
- Rank Change:
- ▼ 331
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Freshsales or its company. How Our Rankings Work
Frequently Asked Questions
Is Freshsales free?
Yes, for up to three users.
How much does it cost?
Growth $9, Pro $39 and Enterprise $59 per user per month billed annually, per one July 2026 check.
What is Freddy AI?
Freshworks' AI, with scoring on Growth, deal insights on Pro and forecasting on Enterprise.
Is there an AI Copilot?
An add-on at $29 per user per month is reported.
Our Take
Freshsales is a good-value CRM with telephony built in.
Confirm annual versus monthly pricing before comparing.
Freshsales Alternatives
Freshsales Comparisons
Ready to try Freshsales?
Visit the official website to get started.
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