Chattermill
chattermill.com
Customer feedback analysis powered by AI.
Quick Information
- Category:
- Customer Support
- Pricing:
- Contact Sales
- Platforms:
- Web, Slack, API, MCP
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Chattermill?
Chattermill is an AI platform for analysing customer feedback from surveys, reviews, social posts, support tickets and calls. Chattermill's pricing page, read directly, is only a demo-booking landing page with logos and testimonials, and the homepage shows no plans or prices, only Book a demo, so I list pricing as contact sales. The site says feedback insights should be available to everyone, so it does not charge a per-user fee and you can add as many users as you need. Its own FAQ says it is not a fit if you are not consistently collecting more than 5,000 pieces of feedback a month. There is no free trial, only a two-minute interactive product tour.
AI features include the Lyra Agent, marked new, the Lyra insights engine, proactive insights, precision insights, impact analysis, anomaly detection and an MCP server and skills that work with Claude, ChatGPT and other MCP agents. It lists more than 65 native integrations, including Zendesk, Intercom, Qualtrics, Trustpilot, Salesforce, Jira, Linear, Notion and Slack alerts, plus an API and secure data upload. The footer shows Chattermill Analytics Limited in London with a 2015 to 2026 copyright and no ownership or acquisition news. Because cost scales with feedback volume rather than seats, ask for a quote based on your monthly comment count.
Chattermill suits CX and product teams in mid-size and large companies with steady feedback flows. Compare Thematic, Enterpret and SentiSum. Browse the Customer Support tools directory for more.
What Can You Use Chattermill For?
Customer feedback analytics
Themes and sentiment.
Impact analysis for CX
What drives scores.
Chattermill Features
- Lyra Agent — Agentic AI for feedback.
- 65+ native integrations — Plus MCP server.
- No per-user fee — Per Chattermill.
Who Is Chattermill For?
- CX teams — Unified feedback insight.
- Product teams — Root-cause analysis.
Chattermill Pros & Limitations
What We Like
- Unlimited users
- Agentic insights
- Broad integrations
Limitations
- No public pricing
- No trial beyond a tour
- Needs substantial feedback volume
Chattermill Pricing
| Plan | Price | Main Features |
|---|---|---|
| Platform | Book a demo; no public prices; no per-user fee | Suited to 5,000+ feedback items a month |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1969
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 14
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Chattermill or its company. How Our Rankings Work
Frequently Asked Questions
Chattermill pricing?
Book a demo.
Per-user fee?
None.
Integrations?
65+ native.
Based where?
London.
Our Take
A solid feedback analytics platform.
Get a volume-based quote.
Chattermill Alternatives
Chattermill Comparisons
Ready to try Chattermill?
Visit the official website to get started.
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