Kapa.ai

Kapa.ai builds AI assistants that answer technical questions from your docs, community and support content, with citations. Kapa's own pricing page, stamped October 21, 2026, lists a free trial at $0 for 14 days with no card, limited to 1 index, 5,000 crawled pages, 5,000 retrieval queries and 1,000 answers and including the retrieval API, a hosted MCP server, pre-built agents and integrations. Growth is usage-based, described as a platform fee plus committed answers, with no dollar figure shown, and adds continuous sync including private sources, analytics, zero data retention, PII masking and email and Slack support. Enterprise is custom with SSO, SCIM, RBAC, retention controls, EU or regional hosting, premium support and an SLA. The FAQ says the trial is not free forever and the workspace pauses after 14 days.

Features include a retrieval API, MCP server, chat API, pre-built agents, agentic retrieval with citations and knowledge gap reports. Deployment surfaces include docs sites, in-product widgets, support forms, Slack, Discord and Zendesk, and sources include Confluence, Notion, Zendesk, Salesforce and Google Drive. The page links a status page and a Y Combinator careers page, and shows no acquisition or sunset news. Because Growth pricing is not public, ask for a quote based on expected answer volume and sources.

Kapa.ai suits developer-tool and SaaS companies that want accurate, cited answers over technical docs. Compare Inkeep, Mintlify and GitBook. Browse the Customer Support tools directory for more.

AI answers on docs

Cited responses.

Developer community support

Slack and Discord.

Kapa.ai price?

Usage-based; get a quote.

Free trial?

14 days, no card.

MCP?

Hosted server included.

Sources?

Docs, Confluence, Notion, Zendesk, more.