Quick Information
- Category:
- Customer Support
- Pricing:
- Free Trial
- Platforms:
- Web
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Olark?
Olark is a live chat platform that now sells an AI website agent called Aiden alongside human chat. Olark's own pricing page, read directly, shows dollar prices with no currency code. The Standard AI Website Agent is $400 a month, billed annually at $4,800, with one human agent seat included, extra seats at $29 each, unlimited conversations and no token limits or overages. Live Chat without AI is $29 per agent a month. A custom tier covers regional routing, multiple teams, advanced integrations, custom workflows and SLAs, legal reviews and SSO, via contact sales. Live Chat has a free 14-day trial with no card, the AI agent can be previewed on your site free in about a minute, and there is no permanent free tier. The AI plan's trial length is not stated.
The AI agent answers visitor questions without limits, updates its FAQ and knowledge automatically, captures and qualifies leads, engages proactively and hands off to a human in the same thread. The page claims it trains on your site in about a minute and links to integrations and a full feature list that I did not read. Olark is backed by Y Combinator, is a certified B Corp, was founded in 2009, claims over 12,000 businesses and shows a 2026 copyright and status page, with no acquisition news. The $400 flat AI price suits busy sites but is steep for small ones, so compare it with per-resolution tools.
Olark suits mid-size websites that want unlimited AI answers and simple human handoff. Compare Tidio, Crisp and LiveChat. Browse the Customer Support tools directory for more.
What Can You Use Olark For?
AI answers on a website
Aiden agent.
Live chat with human handoff
Same thread.
Olark Features
- No token limits or overages — Flat AI price.
- Lead capture and qualification — Proactive engagement.
- AI preview on your site — Free in a minute.
Who Is Olark For?
- Busy business websites — Unlimited AI chats.
- Lead-gen sites — Qualification.
Olark Pros & Limitations
What We Like
- Flat AI pricing
- Free AI preview
- Long track record since 2009
Limitations
- High AI entry price
- AI trial length unstated
- Platforms list not shown
Olark Pricing
| Plan | Price | Main Features |
|---|---|---|
| Standard AI Website Agent | $400/month billed annually ($4,800) | 1 human seat; unlimited conversations; extra seats $29 |
| Live Chat | $29 per agent/month | 14-day free trial, no card |
| Custom | Contact sales | SSO, multiple teams, SLAs |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1948
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Olark or its company. How Our Rankings Work
Frequently Asked Questions
Olark price?
AI agent $400 a month; chat $29 per agent.
Free trial?
14 days for Live Chat.
AI limits?
No token limits or overages.
Backed by?
Y Combinator.
Our Take
Simple, predictable AI chat.
Steep for small sites.
Olark Alternatives
Olark Comparisons
Ready to try Olark?
Visit the official website to get started.
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