Crisp
crisp.chat
Customer messaging platform with an AI chatbot and shared inbox.
Quick Information
- Category:
- Customer Support
- Pricing:
- Freemium
- Platforms:
- Web
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Crisp?
Crisp is a customer messaging platform with a shared inbox, chat widget and an AI chatbot. Crisp's own pricing page, read directly, prices per workspace, not per seat. Free is $0 forever with 2 agents, Mini is $45 a month with 4 agents, Essentials is $95 with 10 agents, and Plus is $295 with 20-plus agents. Enterprise is by demo. Additional agents cost $10 a month each. The page shows no annual price per plan, though its FAQ says yearly payment is possible without a figure. You can try any plan free for 14 days with all features and no card. Included AI credits are $0 on Free, $5 on Mini, $25 on Essentials and $75 on Plus, which the page translates to roughly 90, 450 and 1,350 automated conversations. Discounts include 20% for three additional workspaces on Essentials and Plus, and 50% for nonprofits and students by promo code.
Third-party guides say Hugo is Crisp's AI agent, estimate about $0.05 to $0.10 per AI-handled conversation, and mention add-ons such as MagicReply, automated resolutions and WhatsApp, with no prices found for MagicReply. Some blogs quote euro prices of €45, €95 and €295, while the dollar figures match the page. Because included AI credits expire each month and do not roll over, a busy workspace will buy more. Since pricing is by workspace, conversation volume does not change the base bill, which makes cost predictable for small teams.
Crisp suits small and mid-size teams that want an affordable shared inbox with AI. Compare LiveChat, HubSpot Service Hub and Helpshift. Browse the Customer Support tools directory for more.
What Can You Use Crisp For?
Shared inbox and live chat
Per workspace.
AI chatbot answers
Hugo.
Crisp Features
- Workspace pricing — Not per seat.
- Monthly AI credits — Expire monthly.
- 14-day trial without a card — All features.
Who Is Crisp For?
- Small teams and startups — Free and cheap.
- Agencies with workspaces — Discounts.
Crisp Pros & Limitations
What We Like
- Free plan
- Predictable workspace pricing
- AI included
Limitations
- AI credits are small
- Annual price not shown
- Extra seats limited on lower tiers
Crisp Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 forever | 2 agents; no AI credits |
| Mini | $45/month per workspace | 4 agents; $5 AI credits (about 90 conversations) |
| Essentials | $95/month per workspace | 10 agents; $25 AI credits (about 450 conversations) |
| Plus / Enterprise | $295/month per workspace; Enterprise by demo | 20+ agents; $75 AI credits (about 1,350); extra agents $10 |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #132
- Overall Score:
- 79.8/100
- Monthly Users:
- –
- Rank Change:
- ▲ 1663
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Crisp or its company. How Our Rankings Work
Frequently Asked Questions
Is Crisp free?
Yes, 2 agents.
Mini price?
$45 a month per workspace.
Trial?
14 days, no card.
Extra agents?
$10 a month each.
Our Take
Great value for small teams.
AI credits go fast.
Crisp Alternatives
Crisp Comparisons
Ready to try Crisp?
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