Smartsupp
smartsupp.com
Live chat and chatbot tool for online stores.
Quick Information
- Category:
- Customer Support
- Pricing:
- Freemium
- Platforms:
- Web, iOS, Android, Windows, WhatsApp
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Smartsupp?
Smartsupp is a live chat and AI agent platform for online stores, part of ABUGO Group. Smartsupp's own pricing page, read directly, shows dollar prices with Czech, euro and zloty alternatives, a monthly or annual toggle saving up to 30% and prices excluding VAT. Free is $0 forever with 1 operator and 25 conversations a month. Solo is $17 a month billed annually with unlimited conversations, 1 operator and 50 AI reply assists. Plus is $25 with 3 operators, workflows, MCP and API access and 250 assists. Expert is $83 with 5-plus operators and 500 assists, and Ultimate starts at $280. Paid plans carry 14-day free trials. The Mira AI Agent is $16 a month for 100 conversations, buying more up to 5,000 a month, with 20 pages scraped, up to 30,000 products and handover to humans, and a trial of 10 free conversations plus 25 after onboarding.
Mira offers 24/7 answers, product recommendations, multi-language detection and a claim of resolving up to 80% of inquiries, and the AI reply assistant includes translation. Channels are live chat, WhatsApp, Messenger and email, with Instagram in the navigation, apps for iPhone, iPad, Android and Windows, a mobile SDK, REST API and webhooks and more than 60 integrations such as Shopify, WordPress and PrestaShop. Data is hosted on EU servers, the footer reads 2012 to 2026 and Member of ABUGO Group, and I saw no sunset notice. AI conversation counts drive cost, so estimate monthly chats.
Smartsupp suits small e-commerce stores wanting cheap chat with an AI shopping assistant. Compare Tidio, Crisp and Tawk.to. Browse the Customer Support tools directory for more.
What Can You Use Smartsupp For?
Store live chat
Shopify, WordPress.
AI shopping assistant
Mira.
Smartsupp Features
- AI reply assistant with translation — 50-500 assists.
- MCP and API — Plus and up.
- EU hosting — GDPR.
Who Is Smartsupp For?
- E-commerce stores — Product recommendations.
- Small support teams — Low prices.
Smartsupp Pros & Limitations
What We Like
- Free plan
- Cheap AI agent
- Four currencies
Limitations
- AI conversations are capped
- Workflows not on lower plans
- Annual billing for headline prices
Smartsupp Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 forever | 1 operator; 25 conversations a month |
| Solo / Plus | $17 / $25 per month billed annually | 50 / 250 AI reply assists; 14-day trial |
| Expert / Ultimate | $83 / from $280 per month | 500 assists; 5+ operators |
| Mira AI Agent | $16/month for 100 conversations | 10 free trial conversations |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1949
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Smartsupp or its company. How Our Rankings Work
Frequently Asked Questions
Smartsupp price?
Free, then $17 to $83 a month.
Mira AI price?
$16 a month for 100 conversations.
Free trial?
14 days on paid plans.
Hosting?
EU servers.
Our Take
A budget-friendly chat and AI duo.
Estimate your chat volume.
Smartsupp Alternatives
Smartsupp Comparisons
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