Quick Information
- Category:
- Customer Support
- Pricing:
- Freemium
- Platforms:
- Web, Windows, macOS, iOS, Android
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Tawk.to?
Tawk.to is a free live chat platform that charges only for a few add-ons, including an AI agent. Tawk.to's pricing URL turned out to be a founder essay on why it is free, so I also read its add-ons page, which lists the four paid items, priced per property rather than per seat. The platform itself is free forever with no card and cancellation any time. AI Assist is from $29 a month with a forever-free tier for limited volume, covering AI agents trained on your knowledge base, AI workflows and handoff to your team, but no tiers or volume limits are given. Whitelabel is $29 a month and removes the Powered by tawk.to badge, adds custom domains for chat pages, knowledge base and widget, and brands ticket emails. Voice Agents are from $49 a month plus usage on a waitlist, and Data Enrichment is from $59 on a waitlist.
The essay also mentions hired live chat agents at $1 an hour and virtual assistants from $7 an hour, which may be older and are not on the add-ons page. Other products listed are chat pages, a free knowledge base and ticketing, contacts, in-chat payments in alpha, and messaging and phone in beta. Apps cover web, Windows, macOS, iOS and Android. The founder says tawk.to is not VC funded and makes large usage and market-share claims, which are self-reported. The footer reads 2026 with a status page, and no acquisition news appeared. Since the AI tier limits are unclear, test the free AI volume before relying on it.
Tawk.to suits small businesses and startups that want free chat and optional AI. Compare Crisp, JivoChat and Tidio. Browse the Customer Support tools directory for more.
What Can You Use Tawk.to For?
Free website live chat
Unlimited agents.
AI agent on your knowledge base
AI Assist.
Tawk.to Features
- Per-property add-ons — Not per seat.
- Free knowledge base and ticketing — Included.
- Whitelabel option — $29 a month.
Who Is Tawk.to For?
- Small businesses — Free chat.
- Startups — Optional AI.
Tawk.to Pros & Limitations
What We Like
- Genuinely free core
- Simple add-on pricing
- Multiple apps
Limitations
- AI tiers unspecified
- Voice Agents on a waitlist
- Branding unless Whitelabel
Tawk.to Pricing
| Plan | Price | Main Features |
|---|---|---|
| Platform | $0, free forever | No credit card; knowledge base and ticketing free |
| AI Assist | From $29/month per property | Free tier for limited volume |
| Whitelabel | $29/month per property | Remove branding; custom domains |
| Voice Agents / Data Enrichment | From $49 / $59 per month (waitlist) | Not yet generally available |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1952
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Tawk.to or its company. How Our Rankings Work
Frequently Asked Questions
Is Tawk.to free?
Yes, the core chat.
AI Assist price?
From $29 a month.
Remove branding?
Whitelabel, $29 a month.
Funded?
Founder says not VC funded.
Our Take
The free live chat benchmark.
Check AI Assist limits.
Tawk.to Alternatives
Tawk.to Comparisons
Ready to try Tawk.to?
Visit the official website to get started.
Visit Official WebsiteAI Listing Jungle is an independent AI tools directory. Product names, logos, and trademarks belong to their respective owners.