
JivoChat
jivochat.com
Live chat and omnichannel messaging for business.
Quick Information
- Category:
- Customer Support
- Pricing:
- Freemium
- Platforms:
- Web, Windows, macOS, Linux, Android
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is JivoChat?
JivoChat is a live chat and omnichannel messaging platform with an AI assistant and AI agent as add-ons. JivoChat's own pricing page, read directly, shows dollar prices per agent per month if billed annually. Free is $0 with two months of chat history and either five agents on the plan card or up to two in the table, which conflict. Basic is $28 with up to 100 agents, proactive invitations, visitor monitoring, automatic assistant answers, anti-spam and a CRM. Professional is $42 with a telephony module, WhatsApp integration, chatbot integration and chat rescue. VIP is $56 with unlimited agents, a mobile SDK, chat routing, video calls and a chat API. Paid plans have a 14-day trial, and the calculator offers 10% off for three months and 30% for a year. VAT is not included.
Add-ons include WhatsApp at $27 a month, Jivo Marketing at $6, an OpenAI-based AI assistant for support agents at $13, Telephony Plus at $4, video calls at $23 per agent and an AI Agent at $69 per agent a month billed annually that claims to resolve up to 80% of conversations, though the page also says it is included in plans while the cards do not show it. The page gives no AI conversation limits. Channels are the website widget, Telegram, Facebook, Instagram, Viber, WhatsApp, Apple Business Chat and email, with desktop apps for Windows, Mac and Linux and an Android app. The footer names LLC Tecnology Distribution Ltda with a 2026 copyright and regional sites for Turkey, Spain and Brazil, and no acquisition news.
JivoChat suits small businesses selling through messengers, especially in Latin America and Europe. Compare Tawk.to, Crisp and LiveChat. Browse the Customer Support tools directory for more.
What Can You Use JivoChat For?
Messenger-first live chat
Telegram, WhatsApp, Instagram.
AI agent for conversations
Add-on.
JivoChat Features
- AI assistant for agents — $13 add-on, OpenAI-based.
- Telephony Plus — $4 add-on.
- Regional sites — Turkish, Spanish, Portuguese.
Who Is JivoChat For?
- Small businesses — Messenger channels.
- Latin American sellers — Regional support.
JivoChat Pros & Limitations
What We Like
- Free plan
- Published prices
- Wide messenger support
Limitations
- Free agent limits conflict on page
- AI is an add-on
- AI Agent inclusion unclear
JivoChat Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 | 2 months of history; Telegram, Facebook, Instagram, Viber |
| Basic | $28 per agent/month billed annually | Visitor monitoring; CRM; 14-day trial |
| Professional | $42 per agent/month billed annually | WhatsApp integration; chatbot integration |
| VIP | $56 per agent/month billed annually | Unlimited agents; mobile SDK; chat API |
| AI Agent add-on | $69 per agent/month billed annually | Claims up to 80% automatic resolution |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1953
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by JivoChat or its company. How Our Rankings Work
Frequently Asked Questions
JivoChat price?
Free, then $28 to $56 per agent a month annually.
Free trial?
14 days on paid plans.
AI Agent cost?
$69 per agent a month annually.
VAT?
Added at checkout.
Our Take
A broad messenger-focused chat tool.
Clarify the free-plan limits.
JivoChat Alternatives
JivoChat Comparisons
Ready to try JivoChat?
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