Userlike
userlike.com
Website messaging and live chat platform.
Quick Information
- Category:
- Customer Support
- Pricing:
- Freemium
- Platforms:
- Web, iOS, Android, WhatsApp
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Userlike?
Userlike has been rebranded as Lime Connect, a customer messaging platform from Lime Technologies in Germany, and the old userlike.com address now redirects to the new site. The pricing page, read after the redirect, excludes VAT and offers a toggle that saves 20% on annual billing. Free is €0 with 1 seat, website chat only, 200 conversations and file sharing. Pro, the most popular, is from €105 a month, or €87 annually, with a minimum of three seats, unlimited conversations and channels, 10 WhatsApp numbers, live translation, video calls, chatbot API and analytics, though the page does not say whether the figure is per seat. Enterprise is on request with at least five seats, 20 WhatsApp numbers, full API, SSO and SCIM. A 14-day trial gives Pro features, then the account falls back to Free.
Add-ons for Pro and Enterprise are the Connect AI Agent from €99 a month with 100 conversations per agent, claimed up to 90% resolution, the Connect AI Copilot from €19 per seat, workflows from €50 for 1,000 runs and WhatsApp campaigns from €20 plus Meta fees. Connect AI includes actions, guidelines, MCP integration and handover. Channels are website chat, mobile app, WhatsApp, email, Instagram, Messenger, SMS, custom channels and Telegram, hosted on European ISO 27001 servers. The footer reads Lime Connect (Userlike) GmbH with a 2026 copyright and no sunset notice. The AI pieces are paid extras, so total cost is well above the seat price.
Lime Connect suits European businesses that value German hosting and GDPR compliance. Compare Crisp, Tidio and Zoho SalesIQ. Browse the Customer Support tools directory for more.
What Can You Use Userlike For?
Website messaging
Chat and WhatsApp.
AI agent and copilot
Connect AI add-ons.
Userlike Features
- Connect AI Agent — Claimed 90% resolution.
- German hosting — ISO 27001.
- Live translation — Pro.
Who Is Userlike For?
- European companies — GDPR and EU hosting.
- Mid-size support teams — Multi-channel inbox.
Userlike Pros & Limitations
What We Like
- Free plan
- EU data hosting
- 14-day Pro trial
Limitations
- Rebranded to Lime Connect
- Pro price basis unclear
- AI is a paid add-on
Userlike Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | €0 | 1 seat; website chat; 200 conversations |
| Pro | From €105/month (€87 annually); min 3 seats | Unlimited channels; 10 WhatsApp numbers; 14-day trial |
| Enterprise | On request | 5+ seats; SSO, SCIM; full API |
| Add-ons | AI Agent from €99; Copilot from €19 per seat; Workflows from €50 | Pro and Enterprise |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1950
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Userlike or its company. How Our Rankings Work
Frequently Asked Questions
Userlike price?
Free, Pro from €87 a month annually.
Renamed?
Lime Connect.
Free trial?
14 days of Pro.
AI agent cost?
From €99 a month.
Our Take
A solid European messaging platform.
AI costs extra.
Userlike Alternatives
Userlike Comparisons
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