Zoho SalesIQ
zoho.com
Live chat and visitor tracking with Zia AI.
Quick Information
- Category:
- Customer Support
- Pricing:
- Contact Sales
- Platforms:
- Web, iOS, Android, Windows, macOS
- Free Plan:
- Yes
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Zoho SalesIQ?
Zoho SalesIQ is a live chat, visitor tracking and chatbot platform with Zia AI, part of the Zoho suite. Zoho's own pricing page, read directly, offers a currency selector and a monthly or yearly toggle with more than two months free on yearly, but no numeric prices appeared in the fetched text, probably because they render client-side, so I list pricing as contact sales while plan names and limits are verified. Free covers 3 operators, 10,000 visitors a month and 100 operator chat sessions. Basic has 1 operator, 50,000 visitors, 1,000 chat sessions, 1 chatbot and 25,000 bot sessions. Professional, the most popular, has 100,000 visitors, unlimited operator chats, 5 chatbots and 50,000 bot sessions. Enterprise has 200,000 visitors, 10 chatbots and 200,000 bot sessions. Plans are priced per operator, and a 15-day free trial needs no card, after which the account downgrades to Free.
AI features begin on Basic with Zia Agents, bring-your-own-key access to Zia, OpenAI, Anthropic, Google AI and DeepSeek, chat and call summaries and a writing assistant. Professional adds AI rules for sentiment, intent and topic, dynamic FAQs and auto-translation, and Enterprise adds a generative Answer Bot, a hybrid chatbot, AI self-help, training from web URLs and company enrichment. A Summer 26 release brought agentic AI. Channels include WhatsApp, Instagram, Messenger, Telegram, Line and WeChat, with mobile SDKs, desktop and TV apps, 106 telephony providers and bundles with Zoho One and CRM Plus. It lists ISO 27001, SOC 2 Type II, GDPR and HIPAA, and no sunset notice appeared.
Zoho SalesIQ suits Zoho users and businesses wanting chat tied to visitor behaviour. Compare Zoho CRM, Zoho Desk and Tidio. Browse the Customer Support tools directory for more.
What Can You Use Zoho SalesIQ For?
Live chat with visitor tracking
Behavioural triggers.
Zia AI bots and summaries
BYOK models.
Zoho SalesIQ Features
- Zia Agents and BYOK LLMs — OpenAI, Anthropic, Google, DeepSeek.
- AI-powered routing rules — Sentiment and intent.
- Generative Answer Bot — Enterprise.
Who Is Zoho SalesIQ For?
- Zoho customers — Native integration.
- Sales and support teams — Visitor insights.
Zoho SalesIQ Pros & Limitations
What We Like
- Real free plan
- 15-day trial, no card
- Strong compliance list
Limitations
- Prices did not load here
- Per-operator pricing
- Best AI on top tiers
Zoho SalesIQ Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0 | 3 operators; 10,000 visitors a month; 100 chat sessions |
| Basic / Professional / Enterprise | Per operator; amounts did not load here | Basic 1 chatbot; Professional 5; Enterprise 10 with Gen AI bot |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1951
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Zoho SalesIQ or its company. How Our Rankings Work
Frequently Asked Questions
Zoho SalesIQ price?
Free plan; paid per operator, check Zoho.
Free trial?
15 days, no card.
AI?
Zia plus BYOK models.
Free operators?
3.
Our Take
Good value inside the Zoho stack.
Check live per-operator prices.
Zoho SalesIQ Alternatives
Zoho SalesIQ Comparisons
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