Eesel AI
eesel.ai
AI teammates that learn from your helpdesk and docs.
Quick Information
- Category:
- Customer Support
- Pricing:
- Free Trial
- Platforms:
- Web, Slack, Chrome extension, CLI
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Eesel AI?
eesel AI deploys AI teammates that learn from your helpdesk tickets and documentation. eesel's own pricing page, read directly, shows dollar prices billed monthly. Free is $0 as a no-card trial with 100 credits and every feature and integration. Teammate starts at $299 a month for 500 credits and steps up to $499 for 1,000, $699 for 1,500, $849 for 2,000, $999 for 2,500, $1,149 for 3,000, $1,299 for 3,500, $1,449 for 4,000, $1,599 for 4,500 and $1,749 for 5,000, above which you talk to the team. A ticket or a chat is one credit however long, Slack questions, scheduled agents and reports also use credits, unused credits do not roll over, and optional overage is $0.80 a credit under a cap you set. Paying a year upfront gives two months free.
Enterprise is custom with SSO and MFA, custom data residency, HIPAA with a signed BAA and annual invoicing. A managed support option costs $5,000 a month flat as a founding price with 10 of 30 spots left, and priority support starts at $299 and SSO and MFA at $199 a month as add-ons. Agents include Helpdesk, Blog Writer, E-commerce and a CLI, with unlimited agents and seats, any integration such as Zendesk, Freshdesk, Slack, Notion and Shopify and channels including helpdesk, Slack, chat bubble, email and an extension. The page says SOC 2 Type II is underway, shows eesel, Inc. with a 2026 copyright and has no acquisition news. Credit-based pricing makes cost track ticket volume, so test with real traffic.
eesel AI suits support teams that want AI answers grounded in their existing helpdesk. Compare Kapa.ai, Siena AI and CustomGPT.ai. Browse the Customer Support tools directory for more.
What Can You Use Eesel AI For?
AI ticket answers from your helpdesk
Zendesk, Freshdesk.
Slack Q&A over company docs
Internal agent.
Eesel AI Features
- Credit-based usage — 1 per ticket.
- Unlimited agents and seats — Per the page.
- EU or US data residency — Per the page.
Who Is Eesel AI For?
- Support teams — Learns from tickets.
- E-commerce brands — Shopify integration.
Eesel AI Pros & Limitations
What We Like
- Free trial credits
- Learns from existing data
- Unlimited seats
Limitations
- Entry price is high
- Credits do not roll over
- SOC 2 audit still in progress
Eesel AI Pricing
| Plan | Price | Main Features |
|---|---|---|
| Free | $0, no card | 100 credits; all features and integrations |
| Teammate | From $299/month for 500 credits; up to $1,749 for 5,000 | 1 credit per ticket or chat; unlimited agents and seats |
| Enterprise | Custom | SSO, MFA, data residency, HIPAA BAA |
| Managed support | $5,000/month flat (founding price) | Limited founding spots |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1959
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 13
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Eesel AI or its company. How Our Rankings Work
Frequently Asked Questions
eesel AI price?
From $299 a month for 500 credits.
Free trial?
100 credits, no card.
Per ticket cost?
1 credit.
Overage?
$0.80 per credit.
Our Take
Strong helpdesk-grounded AI.
Estimate monthly ticket credits.
Eesel AI Alternatives
Eesel AI Comparisons
Ready to try Eesel AI?
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