Haptik
haptik.ai
Conversational AI platform for customer support.
Quick Information
- Category:
- Customer Support
- Pricing:
- Contact Sales
- Platforms:
- Web, WhatsApp, Voice, RCS
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Haptik?
Haptik is a conversational AI platform for customer service, sales and bookings, owned by Reliance Jio. Haptik's pricing URL served the same content as its homepage, byte for byte, so no pricing page exists to read, and the homepage shows no plan names, prices or free trial, only Get A Demo and an enterprise contact address, so I list pricing as contact sales. A 2022 Business Insider headline in the news list mentions a price as low as ₹1,000 a month, which is old, third-party and unverified. The copyright reads Jio Haptik Technologies Limited 2026, the news page calls it a Reliance Jio company, and a summary of that page lists Reliance Jio's $100 million investment in April 2019, the Buzzo.ai acquisition in September 2019 and the name change in October 2019. Recent news looks stale, with the newest items from 2021.
Products named include AI agents for customer service, sales, booking and lead qualification, Agent Studio for building agents, a voice AI agent in more than 100 languages, a choice of GPT, Llama and Claude models, Contakt, Smart Agent Chat with an AI agent co-pilot, analytics with an insights agent, Interakt and Gen AI consulting. Channels are WhatsApp, voice, RCS, Instagram Direct, Messenger and web, with live chat integrations. I saw no sign of discontinuation, although the stale news archive suggests checking the current commercial terms and support. Ask for pricing by conversation volume and channel mix.
Haptik suits large enterprises in India and beyond building conversational AI over many channels. Compare Gupshup, Yellow.ai and Kore.ai. Browse the Customer Support tools directory for more.
What Can You Use Haptik For?
AI customer service agents
Multichannel.
Voice AI in 100+ languages
Voice agent.
Haptik Features
- Agent Studio — Build AI agents.
- Model choice: GPT, Llama, Claude — Flexible.
- Owned by Reliance Jio — Per the news page.
Who Is Haptik For?
- Large enterprises — Scale and languages.
- Indian brands — Local channels.
Haptik Pros & Limitations
What We Like
- Backed by Reliance Jio
- Many channels and languages
- Model flexibility
Limitations
- No public pricing
- News archive looks stale
- No trial shown
Haptik Pricing
| Plan | Price | Main Features |
|---|---|---|
| Enterprise | Sales-led; no public prices | Get a demo |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1943
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 12
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Haptik or its company. How Our Rankings Work
Frequently Asked Questions
Haptik pricing?
Sales-led.
Who owns Haptik?
Reliance Jio.
Channels?
WhatsApp, voice, RCS, Instagram, web.
Free trial?
None shown.
Our Take
A mature enterprise conversational platform.
Request a detailed quote.
Haptik Alternatives
Haptik Comparisons
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