
Gupshup
gupshup.io
Conversational messaging and chatbot platform.
Quick Information
- Category:
- Customer Support
- Pricing:
- Paid
- Platforms:
- Web, API, WhatsApp, RCS, SMS
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Gupshup?
Gupshup is a conversational messaging and AI agent platform, now at gupshup.ai after a redirect from gupshup.io. Gupshup's own self-serve pricing page, read directly, has no named plans or subscription price, and is pay per message. It states a standard fee of 0.001 USD per message, with WhatsApp's own charges billed at actuals. The fee table lists 0.0010 for template and session messages, media above 64 KB free and voice at 0.0001 per second. Meta's column rendered as zeros, which looks like a display problem, so I could not get Meta's per-country rates, and the page notes Meta's per-message pricing is live and service messages are charged from October 1, 2026. Enterprise features and pricing sit behind a link I did not open. No free tier or trial is stated, though the homepage offers Get started for free for Voice AI.
The homepage describes autonomous AI agents, a voice AI agent for lead qualification and payment follow-up, an avatar agent marked available now, a proprietary ACE language model, an AI co-pilot for human agents and AI-powered escalation. Channels are WhatsApp, Instagram, SMS, RCS, voice and web. The site shows a 2026 copyright, claims over 50,000 customers and 120 billion messages a year, and a Meta Partner of the Year badge for several years. I found no acquisition news. Because Meta and Gupshup fees are separate and Meta's rates vary by country and category, estimate costs using Meta's current rate card.
Gupshup suits enterprises and developers sending high volumes of messages across WhatsApp, RCS and SMS. Compare Wati, Respond.io and Haptik. Browse the Customer Support tools directory for more.
What Can You Use Gupshup For?
WhatsApp and RCS messaging at scale
Pay per message.
Voice and avatar AI agents
Lead qualification.
Gupshup Features
- ACE proprietary LLM — Vendor model.
- AI-powered escalation — To human agents.
- Avatar and Voice AI agents — Homepage.
Who Is Gupshup For?
- Enterprises — High-volume messaging.
- Developers — APIs.
Gupshup Pros & Limitations
What We Like
- Very low platform fee
- Broad channel coverage
- Meta partner status
Limitations
- Meta fees vary and were not shown
- No plan tiers on self-serve page
- No trial stated
Gupshup Pricing
| Plan | Price | Main Features |
|---|---|---|
| Self-serve WhatsApp API | 0.001 USD per message platform fee plus Meta charges at actuals | Voice at 0.0001 per second; media above 64 KB free |
| Enterprise | Contact for pricing | Conversation Cloud features |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1942
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 12
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Gupshup or its company. How Our Rankings Work
Frequently Asked Questions
Gupshup price?
0.001 USD per message plus Meta charges.
Free trial?
Not stated.
Domain?
gupshup.ai.
Channels?
WhatsApp, Instagram, SMS, RCS, voice.
Our Take
Powerful messaging infrastructure.
Check Meta's current rates.
Gupshup Alternatives
Gupshup Comparisons
Ready to try Gupshup?
Visit the official website to get started.
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