Wati
wati.io
WhatsApp business API platform with AI chatbots.
Quick Information
- Category:
- Customer Support
- Pricing:
- Free Trial
- Platforms:
- Web, WhatsApp, Instagram, Facebook
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Wati?
Wati is a WhatsApp business platform for team inboxes, broadcasts and chatbots, with AI Co-pilot and AI agents. Wati's own pricing page, read directly, shows dollar prices with a toggle for annual and monthly billing, though the headline figures are annual and the monthly Growth price was not captured. Growth is $39 a month billed annually with 3 users, 15,000 broadcasts at standard rates, 1,000 free automation triggers, 2 integrations and 250 free AI Co-pilot credits. Pro is $79 with 5 users, extra users at $24, unlimited broadcasts, 2,000 triggers, 5 integrations including HubSpot, 200,000 API calls and 500 credits. Business is custom with extra users at $59, 5,000 triggers, unlimited integrations including Salesforce and 1,500 credits. Annual billing is up to about 25% off, and there is a 7-day free trial with no setup fees.
Add-ons are automation triggers at $25 a month per 1,000, AI Co-pilot credits at $20 per 1,000, the Shopify integration at $4.99, extra WhatsApp numbers at $29 each, and Astra AI agents for web, WhatsApp and voice priced separately. WhatsApp message fees vary by country and template type and follow Meta's rate card, not shown on the page. Channels include the WhatsApp API and Business Calling, Facebook, Instagram, TikTok DMs, a website widget and SMS fallback in beta. The footer reads Wati 2026, Clare.ai Limited, with ISO 27001, SOC and GDPR badges, and it states there are no cancellation fees but also no refunds. Total cost depends heavily on message volume and add-ons.
Wati suits small and mid-size businesses selling through WhatsApp. Compare Respond.io, Gupshup and Engati. Browse the Customer Support tools directory for more.
What Can You Use Wati For?
WhatsApp broadcasts and support
Shared inbox.
AI agents on WhatsApp
Astra add-on.
Wati Features
- AI Co-pilot credits — 250 to 1,500 a month.
- Astra AI agents — Web, WhatsApp, voice.
- Automation triggers — Per plan.
Who Is Wati For?
- SMBs — WhatsApp-first.
- E-commerce stores — Shopify add-on.
Wati Pros & Limitations
What We Like
- Low entry price
- 7-day trial
- Strong WhatsApp focus
Limitations
- WhatsApp message fees extra
- Monthly price not captured
- No refunds
Wati Pricing
| Plan | Price | Main Features |
|---|---|---|
| Growth | $39/month billed annually | 3 users; 250 AI credits; 7-day trial |
| Pro | $79/month billed annually | 5 users; unlimited broadcasts; 500 AI credits |
| Business | Custom | 1,500 AI credits; Salesforce; Blitz add-on |
| Add-ons | Triggers $25/1,000; AI credits $20/1,000; extra number $29 | Astra AI agents priced separately |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1941
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▲ 12
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Wati or its company. How Our Rankings Work
Frequently Asked Questions
Wati price?
From $39 a month billed annually.
Free trial?
7 days.
Setup fee?
None.
AI agents?
Astra add-on.
Our Take
A solid WhatsApp-first platform.
Budget message fees separately.
Wati Alternatives
Wati Comparisons
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