Lorikeet

Lorikeet is an AI customer support agent that resolves complex issues, aimed at regulated industries such as fintech and healthtech. Lorikeet's own pricing page, read directly, says you pay an annual plan plus a rate per resolved ticket. Start is $2,100 a month paid annually, suited to under 5,000 monthly tickets, with triage at $0.30, resolution for chat, email and SMS at $0.99, voice at $1.50 and automated QA at $0.30. Scale is $5,100 a month paid annually for 5,000 to 20,000 monthly tickets, with triage at $0.27, resolution at $0.90, voice at $1.20 and QA at $0.27. Signature is custom for over 20,000 tickets. Escalations to a person and unresolved tickets are not charged, every plan starts with a 30-day free trial, and the homepage promises no sales call. Voice rates carry a footnote about a 3-minute average and consultation for full pricing.

A Scale customer resolving 5,000 tickets a month would pay about $1.92 per resolved ticket once plan fees are included, per one guide, which is a fair way to compare with per-resolution rivals. An older aggregator listing shows a $1,500 Start plan with credit billing that predates the current structure. On funding, a $5 million seed was announced in October 2024, $9 million followed in February 2025, and a $35 million Series A led by QED Investors came in August 2025, though Tracxn puts total funding near $49 million and Dealroom estimates a $100 million to $250 million valuation, unconfirmed. Profiles differ on headquarters, Sydney or San Francisco.

Lorikeet suits support teams with complex, regulated queries that want outcome-based pricing. Compare Siena AI, Capacity and Helpshift. Browse the Customer Support tools directory for more.

Resolving complex support tickets

Regulated industries.

Voice and automated QA

Add-on rates.

Lorikeet price?

$2,100 or $5,100 a month plus per-resolution fees.

Free trial?

30 days.

Are escalations charged?

No.

Per resolution?

$0.90-$0.99 for chat, email and SMS.