
Uniphore
uniphore.com
Conversational AI and automation for enterprise customer experience.
Quick Information
- Category:
- Customer Support
- Pricing:
- Contact Sales
- Platforms:
- Cloud, Web
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Uniphore?
Uniphore is a conversational AI and automation company for enterprise customer experience, now branded around a Business AI Cloud and data and AI orchestration. Uniphore's homepage, read directly, shows no pricing section or prices, only Book a Demo and Speak with Sales buttons, so treat it as contact sales. Its funding is well documented: a $260 million Series F in October 2025, led by NVIDIA, AMD, Snowflake and Databricks, priced at $2.5 billion, the same valuation as its Series E of $400 million in February 2022. Total funding is quoted as $870 million by one source and $961 million over 12 rounds from 139 investors by Tracxn. Wikipedia says it announced the Orby AI acquisition in August 2025 and intended to acquire Autonom8, while a pricing site lists ActionIQ, Infoworks, Jacada and Colabo, which I could not confirm.
Business AI Cloud launched on June 9, 2025 as a unified platform with data, knowledge, AI models and AI agents. A 2026 guide says Marketing AI launched on August 17, 2026 and a Tech Mahindra partnership was announced August 27, with a Rackspace partnership in February 2026, though I found no primary announcements. Pricing is custom enterprise, combining subscription, flat-rate and SaaS models, and one aggregator cites an unverified anchor of about $35 per agent plus about $1,500 per integration plus platform fees. Because the platform was built partly through acquisitions, ask how the modules are integrated and licensed.
Uniphore suits large enterprises that want agent assist, conversation analytics and automation from one vendor. Compare Level AI, Balto and Parloa. Browse the Customer Support tools directory for more.
What Can You Use Uniphore For?
Enterprise customer experience AI
Agent assist and automation.
AI agents and data orchestration
Business AI Cloud.
Uniphore Features
- $260M Series F — October 2025 at $2.5B.
- Business AI Cloud — Launched June 2025.
- Acquisition-built platform — Orby AI and others.
Who Is Uniphore For?
- Large enterprises — Broad platform.
- Contact centers — Agent assist.
Uniphore Pros & Limitations
What We Like
- Heavily funded
- Broad platform
- Major AI vendor backers
Limitations
- No public pricing
- Acquisition-heavy platform
- Funding totals differ by source
Uniphore Pricing
| Plan | Price | Main Features |
|---|---|---|
| Business AI Cloud | Custom enterprise pricing (no prices on the site) | Demo-led; unverified anchor about $35 per agent plus integrations |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1884
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▼ 97
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Uniphore or its company. How Our Rankings Work
Frequently Asked Questions
Funding?
$260M Series F at $2.5B in October 2025.
Pricing?
Custom enterprise quotes.
Backers?
NVIDIA, AMD, Snowflake, Databricks.
Free trial?
None stated.
Our Take
A broad enterprise AI platform.
Expect a long sales cycle.
Uniphore Alternatives
Uniphore Comparisons
Ready to try Uniphore?
Visit the official website to get started.
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