Helpjuice
helpjuice.com
Knowledge base software with AI search.
Quick Information
- Category:
- Customer Support
- Pricing:
- Free Trial
- Platforms:
- Web
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Helpjuice?
Helpjuice is knowledge base software with AI search and an AI Suite. Helpjuice's own pricing page, read directly, shows monthly prices only. Knowledge Base is $249 a month for 30 users and 12 GB with the AI Suite not included. AI-Knowledge Base is $449 a month for 100 users, 24 GB and SSO, with the AI Suite included at no additional cost. Unlimited AI-Knowledge Base is $799 a month with unlimited users, 38 GB and SSO, also including the AI Suite. No annual price is shown. A 14-day free trial needs no card, after which the account becomes inactive until you choose a paid plan, and nonprofits and educational teams can request discounts. Price varies with users, storage, SSO support and AI access.
Third-party directory listings on Capterra, Software Advice and GetApp from mid-2026 show a different structure, Starter at $120, Run-Up at $200, Premium Limited at $289 and Premium Unlimited at $659 with AI included, which conflict with the page, and the page is the one to trust. Ferndesk and KnowledgeBase.net describe the same $249, $449 and $799 tiers, with the AI Suite starting at the $449 plan, matching the official page. Sources describe the AI search as Google-like and able to look inside images and PDFs. Because AI is gated to the middle tier, the entry plan is effectively a non-AI knowledge base.
Helpjuice suits support and documentation teams that want a polished knowledge base with AI search at a flat price. Compare Document360, Zoho Desk and Pylon. Browse the Customer Support tools directory for more.
What Can You Use Helpjuice For?
Customer-facing knowledge base
Self-service.
AI search across articles, images and PDFs
AI Suite.
Helpjuice Features
- AI Suite from $449 — At no extra cost.
- 14-day trial — No card.
- Non-profit discounts — On request.
Who Is Helpjuice For?
- Support and docs teams — Flat pricing.
- Growing SaaS companies — AI search.
Helpjuice Pros & Limitations
What We Like
- Flat monthly prices
- AI Suite included on middle tier
- Free trial
Limitations
- AI gated to the second tier
- No annual price shown
- Directory listings show different tiers
Helpjuice Pricing
| Plan | Price | Main Features |
|---|---|---|
| Knowledge Base | $249/month | 30 users, 12 GB; AI Suite not included; 14-day trial, no card |
| AI-Knowledge Base | $449/month | 100 users, 24 GB, SSO; AI Suite included |
| Unlimited AI-Knowledge Base | $799/month | Unlimited users, 38 GB, SSO; AI Suite included |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #1890
- Overall Score:
- 0.0/100
- Monthly Users:
- –
- Rank Change:
- ▼ 87
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Helpjuice or its company. How Our Rankings Work
Frequently Asked Questions
Helpjuice price?
$249, $449 or $799 a month.
Is AI included?
From the $449 plan.
Free trial?
14 days, no card.
Discounts?
For nonprofits and education on request.
Our Take
Polished and predictable.
Buy the AI tier if you want AI.
Helpjuice Alternatives
Helpjuice Comparisons
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