Re:amaze
reamaze.com
Helpdesk and live chat tool for e-commerce.
Quick Information
- Category:
- Customer Support
- Pricing:
- Free Trial
- Platforms:
- Web
- Free Plan:
- No
- API Available:
- Yes
- Last Verified:
- October 2026
What Is Re:amaze?
Re:amaze is a helpdesk and live chat tool for e-commerce, with an AI Agent in beta. Re:amaze's own pricing page, read directly, has a monthly or annual toggle saving 10%. Basic is $29 per team member a month, or $26.10 billed annually, Pro is $49 or $44.10, and Plus is $69 or $62.10. Starter is a $59 flat rate per month, limited to 500 responded conversations a month, with no annual price shown. The AI Agent includes 5 resolutions per user a month on Basic, 10 on Pro and 20 on Plus, with additional resolutions at $0.85. A 14-day free trial needs no card and includes all Plus features. This matches third-party sources, which say the AI is in beta with suggested responses, conversation summaries, sentiment analysis and translation, and that one source's 20, 50 and 100 resolutions figures conflict with the more detailed 5, 10 and 20.
None of my search results mentioned GoDaddy ownership or any change in ownership, so I cannot confirm its corporate status. Per-agent pricing makes a larger team costly, since ten agents on Plus is $690 a month before extra AI resolutions. The AI allowance is small, so a store with thousands of tickets will pay the $0.85 overage or look at a dedicated AI tool. Sources describe a multi-channel inbox with Shopify and other e-commerce integrations, which is the product's real strength.
Re:amaze suits small and mid-size e-commerce stores that want a simple multichannel inbox. Compare Crisp, Zoho Desk and LiveChat. Browse the Customer Support tools directory for more.
What Can You Use Re:amaze For?
E-commerce helpdesk and live chat
Multichannel.
AI suggested replies and summaries
Beta.
Re:amaze Features
- AI Agent in beta — Per reviews.
- 14-day trial without a card — Plus features.
- Flat-fee Starter — 500 conversations.
Who Is Re:amaze For?
- Small online stores — Flat Starter plan.
- Growing e-commerce support teams — Per-seat plans.
Re:amaze Pros & Limitations
What We Like
- Transparent prices
- Flat-rate option
- E-commerce integrations
Limitations
- AI allowances are small
- AI still in beta
- Per-seat costs add up
Re:amaze Pricing
| Plan | Price | Main Features |
|---|---|---|
| Starter | $59/month flat | Up to 500 responded conversations a month |
| Basic | $29 per team member per month ($26.10 billed annually) | 5 AI resolutions per user |
| Pro | $49 per team member per month ($44.10 annually) | 10 AI resolutions per user |
| Plus | $69 per team member per month ($62.10 annually) | 20 AI resolutions per user; extra $0.85 each; 14-day trial, no card |
Pricing was last verified October 2026. Check the official website for the latest pricing.
AI Listing Jungle Ranking
- Global Rank:
- #852
- Overall Score:
- 49.2/100
- Monthly Users:
- –
- Rank Change:
- ▲ 952
This ranking reflects AI Listing Jungle's own independent scoring methodology and is not an endorsement by Re:amaze or its company. How Our Rankings Work
Frequently Asked Questions
Re:amaze price?
$29, $49 or $69 per team member a month.
Free trial?
14 days, no card.
AI resolutions?
5, 10 or 20 per user; $0.85 extra.
Flat plan?
Starter at $59 a month.
Our Take
A tidy e-commerce helpdesk with light AI.
Budget for AI overage.
Re:amaze Alternatives
Re:amaze Comparisons
Ready to try Re:amaze?
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